Author: Paramu Kurumathur

CHOW #70– What are the manifestations of this component?

In the blog post “An extract from the upcoming book on A Framework to Assess Project Wellness” we looked at some of the components of continuous improvement, shown in the diagram above. We detailed out the practices or manifestations of  one of the components – ‘Team responds to ever increasing customer expectations’ Team members actively participate in discussions with customers and among themselves in the generation of ideas that could improve service levels or value to customer Improvement ideas are assessed for value to customer and are prioritized in terms of cost vs benefits Improvement ideas are implemented like projects...

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An extract from the upcoming book on “A Project Health Assessment Framework”

This post is an extract from the upcoming book on “A Project Health Assessment Framework” We have referred to this book in a previous blog post. We have also referred to the subject matter of book in other posts: A Framework to Assess Project Wellness 6 Vital Signs to sense a healthy project Please read the above posts to get a clear idea of the context of this book. The extract from the book follows: Arjuna was relaxing at home. He had some soft, relaxing music on. He was in a reflective mood. He was thinking of a Zen koan....

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CHOW #60– Can you identify some components of a vital sign?

In the blog post published along with this CHOW,  we talk of a six fold approach to assess project health. This blog post is an extract from our book, “A Project Health Assessment Framework”, that is expected to hit the stands this year. In the post we identify a manifestation and the component to which it belongs within the vital sign Customer Connect. Quote from the blog post Krishna referred to the paper, “Well, one manifestation is this: Regular communication with the customer exists regarding operational status – weekly, monthly, quarterly. This manifestation and many other similar ones are part the component Operational Connect with the customer and this component and other similar components are part of the vital sign Customer Connect.” Unquote The Challenge of the Week is simple. “Operational Connect with the customer” is one of components of the vital sign Customer Connect. Can you identify some others?   Suggested Solution I can tell you that there are five more components (in addition to “Operational Connect with the customer”. With this hint, can you identify them? If not, you will have to wait for Paramu and the book (A Project Health Assessment Framework) he is coming out with later this...

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The six-fold approach to assess project health

[This is an extract from our book, “A Project Health Assessment Framework”, that is expected to hit the stands this year. Any comments welcome] “With the help of Krishna, I will nail down the factors that make a project healthy, the factors that make a project meet the ‘gold’ standard.” thought Arjuna as he walked from his car to his office. He shivered in the cold, but he was excited. He was looking forward to the coaching session with Krishna. He got himself a coffee and walked to his office saying “hi” to a few colleagues who were already...

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CHOW #54– How does Zarina earn Sanjay’s trust? And, is that enough?

Zarina was told at her appraisal that she would be promoted to lead a project as soon as the next project was approved by the customer. She was a very confident young woman who demonstrated technical and interpersonal skills. Shortly thereafter, she was assigned as a manager to the promised project. She had two of her previous project members who looked up to her, and three others who were her peers but were previously in another project. In fact one of them Sanjay, was her lunch companion and traveled by the same cab every day. She noticed that on the very first day, Sanjay was a little uninterested in participating in the discussions, and his attitude seemed almost bordering on resentment for being assigned this project. Zarina was perplexed. She thought that he would be happy to be working with her. She also noticed that the other two members had a bonding with Sanjay and would follow whatever he did. Zarina was keen on the project success and she wanted to create an environment of trust in the project. What should she do to earn Sanjay’s trust? Would that suffice or should she reconfirm the trust of all members? What would you advise her to do?   Suggested Solution: Zarina is starting a new project and she is a new manager. So even though she knows most of the...

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