Large-scale transformation to Agile

Find out how this large software services and solutions provider moved their software dev and support teams into an Agile framework

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A CASE STUDY

Months

Consecutive releases

Issues in end user testing

Large-scale transformation to Agile from conventional project management

Our client, a very large software services and solutions provider for the worldwide telecom market, faced a major challenge to move to Agile, driven by their largest customer in Europe.

The Challenge

Our client, an established name in the Indian telecom software and services segment, had a significant challenge in moving many of their software development and support teams into an Agile framework, to enable customer business objectives of faster release cycles for their products. This had to be accomplished in a short time frame and done in sync with several hundred-people working on many large engagements spread across different locations.

PM Power Solution

PM Power was the only primary vendor involved from India in this agile transformation initiative. The challenge of transforming multiple teams, which were in the middle of a major release, using conventional project management to Agile required very careful planning and execution.

Starting with one release on a pilot basis, PM Power worked closely with many more project teams for nearly 18 months at the client’s organization to achieve the Agile transformation.

PM Power’s approach involved the following elements:

Holding workshops and coaching sessions to address implementation challenges including the social and cultural aspects.
Developing and deploying instruments for measuring effectiveness of Scrum implementation in various teams and in driving actions plans
Developing and coaching Agile champions within the organization to help in implementation of Agile in newer projects.
Assisting in sustenance and support for existing Agile projects
Assisting the organization’s Quality Management team in defining and implementing project metrics for Scrum based projects

The Outcome

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Growth

The pilot team that PM Power coached for Scrum won an award from the client for Scrum implementation.

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Savings

The same team delivered 4 consecutive releases of the product / solution they were working on in a span of about 15 months with no priority 1 issues in end user testing.

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Ownership

Other important intangibles that were noteworthy were good teamwork and overall high motivation levels of teams that moved to Agile.

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