by S Srinivasan | Oct 21, 2020 | Chow, Leadership
Raju had joined a large company in its India operations as a director. Raju’s manager, the India operations head had told Raju that he was getting to build a challenging division. A colleague of his Gagan was incubating this unit along with his primary...
by Anantha Natarajan | Sep 21, 2020 | Agile, Chow, Leadership
In this large enterprise IT function, a cross-functional program level team was formed. Purpose of the team was to orchestrate flow of value end-to-end in collaboration with their Scrum teams, portfolio team and other key business stakeholders. Many middle managers...
by Vishu | Sep 13, 2020 | Leadership, Mindfulness, Personal Growth
Covid-19 has brought in forced locked down and remote working situations all over the world. It has also forced online learning classes for students of all ages. All this means all people, young and old, are spending more time with computers, mobile phones, tablets...
by Anantha Natarajan | Aug 28, 2020 | Agile, Coaching, Leadership
One of the key challenges of major Agile transformation efforts in organizations has been the transformation of the middle layers – sometimes called the ‘frozen middle’. Typically the middle layer of the organization is least ‘touched’ in...
by Ramakrishnan Sethuraman | Aug 24, 2020 | Agile, Digital Transformation, Leadership
Please refer to Part 1 of this blog for the context. Here are the other two stories! Putting yourself in the shoes of the customer – Role Play with Humour My next story comes from a very key engagement we had with one of my strategic Client Accounts. This was a...
by Ramakrishnan Sethuraman | Aug 24, 2020 | Agile, Digital Transformation, Leadership
A few months back when I was speaking with the CIO of a retail business, he told me proudly how they have doubled down on all efforts to use the latest conversational technologies to engage with their customers online. My curiosity stoked, I decided to check out how...
