Author: Gopal Gopalan

Take Pride in what you do!

Pride follows when we do things with a sense of ownership. Ownership of our work. What is this sense of ownership? How much do I really own up? After all, I am following orders; my role expects me to deliver in certain areas; my responsibilities are well documented and I meet the expectations to the best of my abilities. Agreed, you may not have financial ownership of your company; you may be executing your role as expected by the company requirements driven by customer commitments. Still, as an individual who has accepted a role, you own your work. A...

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CHOW #114- No “if’s” in Ownership?

Sivanand, Delivery Leader in ConnectSoftware is upset – the cause being Vishupriya (aka VP), a star engineer in one of his projects – EarlyBirds. VP is a delight to work with and every project manager’s dream come true – highly capable, focused and helpful, always ready to chip in whenever significant challenges came up. Sivanand had set Key Performance Indicators (KPIs) for all his project teams. One of the KPIs (over & above project KPIs) was a generic KPI: “contribution to improving the capability of the delivery organization”. This KPA was meant to be refined to specific objectives in...

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CHOW #98- Enabling improved performance through proper feedback

Manjunath was an outstanding student in his college and a top ranker in his class from high school all the way through an engineering degree. He got his choice of a dream job on campus with a reputed multinational corporation. After a three-month orientation training, he was assigned to a very demanding project. The team had many experienced people and Manju was the youngest in the team. He spent considerable time in learning a host of new technologies and ended up spending long hours and working weekends on a regular basis. He was often praised by his boss, Rajiv,...

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Three key factors that can leverage Performance Appraisal

We see a lot of articles on performance appraisal systems with a focus on the processes to be implemented and Dos & Don’ts while performing the exercise. Such articles cover many valuable points. While there is a lot of merit in learning such techniques, the system continues to be under-leveraged and abused in many large corporates. More than 90% of the organizations use the output from the appraisal system directly to revise compensation. Many individuals, tend to read a lot about their performance from the revision in compensation, rather than from the objective feedback provided. The actual compensation changes,...

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CHOW #72– Time to learn what you want to

David underwent a three month long technical training on software development in the multinational software services company, which he joined upon completion of his undergraduate studies in Computer Science. Just as he finished his training, he was assigned to a customer project, which was to build a cloud-based custom ERP for a pharmaceutical company. The project was challenging and also demanding that David had no time to reflect on his work and consolidate his learning. He always dreamt of pursuing research in transaction oriented applications and had identified a couple of books to read and also identifies some projects...

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