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Shiv has been engaged by a technology product firm as a performance coach, specifically to help a couple of high performing technical professionals who excel in their job. Management is afraid that the two individuals, who are extremely smart with technology and are key contributors to the success of their product line, have difficulty in working with teams and may end up burning out. Management also feels, developing their people skills will take the whole team to the next level. However, the two of them think that their people skills are fine, since they have a lot of friends from college, who they still hang around with and the problem is with the rest of the team, which lack competence. If you are Shiv, what will you do to break the ice and get the two professionals to ramp up on their people skills.