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The context of organizational knowledge in an excellence journey

Traditionally, knowledge management has been considered as a discipline to classify documents, archive them and hope that in the future someone might want to locate them. Over the last few years, the classic concepts and models such as the Data-Information-Knowledge...

Delivering Account Growth – A Self-Check for Delivery Managers

Delivery Managers in IT services organizations often manage large, multi-year customer engagements. In such cases, Delivery Managers may be held accountable for revenue growth in addition to assuring delivery for the current engagement. This is referred to as...

What are some typical risks / challenges in an Agile journey?

The following are some common challenges that every team and organization embarking on an Agile transformation journey Expectation of complete support from leadership even before the program starts : gain their support through results While there are cases where the...