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The 2% Masala Impact

Over the weekend I was out at a food court to meet a former colleague of mine. She had got along a couple of her young friends as well. As we were conversing, the young lady, who had come along with my friend  said “When I discuss with my manager what I...

Communicating with the End in Mind

Most of us are familiar with the Basic Communication Model – with sender, channel and receiver. We all understand that the responsibility for effective communication rests with both parties, with a slight onus on the sender. What I have experienced is that by...