The challenge
The Finance Company was looking to “go digital” over a 1 year period. Their main goal was to be seen as a Trusted Financier & Partner for small businesses in agriculture, microfinance and sustainable rural businesses.
Their main challenges were:
- Shifting people’s mindset from traditional ways of working
- Uncovering inefficiencies and consolidating processes
However, the leadership was absolutely committed to rally the organization to go Digital, putting them in a much better position to achieve their business goal in a year’s time.