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STAKEHOLDER MANAGEMENT

Getting started with stakeholder management

About the nugget: Stakeholder Management is an ever-green topic of interest whether you are the PM for an Agile project, a KANBAN team or a combination. And the reason for that is key stakeholders determine whether the project is eventually a “success” or not. It is not just about achieving project goals of scope, schedule, cost and quality but managing stakeholder expectations which at times could be mutually conflicting. The nugget introduces the essentials of stakeholder identification and analysis as well as developing strategies to continually manage stakeholder expectations through the life of the project. See also, the full play list of Stakeholder Management nuggets See also, the full playlist of Project Management nuggets.

Getting better at stakeholder management

About the nugget: Just meeting the expectations of all the key stakeholders is a tall enough order for the project manager. Exceeding expectations even taller. And that might well be the need of the hour in certain mission-critical projects. Higher order engagement with stakeholders requires well-thought-out stakeholder management plan and execution using tools like Stakeholder Engagement Assessment Matrix (SEAM) to monitor. All that can be done only when the project manager is equipped with the right skills – inter-personnel and management skills. The nugget covers all that and more – for you to keep getting better at it. See also, the full playlist of Project Management nuggets.

Tools for stakeholder analysis

About the nugget: Robust stakeholder analysis is the foundation for just about everything you wish to achieve in stakeholder management. While there are general principles for stakeholder analysis, there is a range of tools available. Each of them brings a certain perspective to stakeholder analysis – the Power-Interest grid being a leading choice for project managers. Interest-Influence diagram and Salience model are others often used. You can pick and choose one or more tools depending which perspectives are most useful for your context. The nugget provides pointers to the list of tools and brief descriptions enabling your choice. See also, the full playlist of Project Management nuggets.

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