Chow #161 – Transitioning in as an agile coach
Pradeep is an experienced manager in the financial sector. He’s considered an expert in onboarding team members and being a buddy for several team members. His organization has set itself on a business agility transformation path. Pradeep wanted to apply for the agile coach role. He has been working as a team member in scrum […]
SMAC – A new technology direction for NGOs
Introduction Let us examine how NGOs can use the convergence of Social media, Mobile technologies, Analytics tools and Cloud computing – known as the SMAC stack, to become more agile and more focused to the business at hand, more responsive to the needs of poor people and communities, more able to tap potential markets for fund-raising, […]
Transitioning to the role of a Delivery Manager-Part 2
In Part 1 of this article, we covered the “terrain changes” in making the transition from a Project Manager (PM) role to a Delivery Manager (DM) role. Terrain changes include the aspects to “learn” and “un-learn”. In Part 1, we covered the following: – Terrain change #1: Portfolio diversity – Terrain change #2: Dynamic aspects […]
Transitioning to the role of a Delivery Manager – Part 1
If you are a successful Project Manager (PM) with a solid track record, it is only natural that you aspire to get promoted soon. In software services organizations, this promotion often means donning the role of a Delivery Manager (DM). While your project management experience is doubtless a strong foundation for performing as a DM, […]
Transitioning Managed Services – A few practical thoughts – Knowledge Management and Transfer
In the previous couple of posts on Managing the transition of Managed Services, we looked at a few issues that you have to consider when you are thinking of transitioning managed services to a new organisation -what are the key things to consider to ensure that the services you are transitioning are the right ones and also the factors to look for in the new organisation to ensure that they are the right organisation for you.
The role of a transition manager
Many Managed Services Programs discover surprises during the steady state delivery relating to unmet expectations from customers. The root cause of many of these can be traced to inadequate attention paid to the transitioning. While there are multiple experts contributing to the pre-sales and proposal stages, the due diligence conducted may not have gone into […]
Transitioning Managed Services – A few practical thoughts – Introduction and Services to be Transitioned
Picture Source: icomm.com.au There are various reasons why you would want to transition your IT and / or software services to a managed services organisation (or from one managed services organisation to another). Some of the reasons could be: This post looks at a few things that you, as the program manager of your organisation’s […]
