An Approach for Development of Delivery Managers
Delivery Managers in IT services organizations constitute the critical link between senior leadership and operational/project management levels in software delivery organizations. They play vital roles in: · Making delivery commitments to customers and ensuring that they are met, while meeting goals for revenue and profitability · Providing direction and support to executing teams and ensuring conformance […]
Journey of a coach – theory & practice (Part II)
In an earlier article “Journey of a coach – theory & practice (Part I), we introduced the “circles of influence” which form the context (see diagram below) for coaching process. The circles in the diagram above have a significant bearing on coaching effectiveness and need to be addressed by the coach using the theory of […]
Working long hours…
Years back, I was working on a project and putting long hours, my boss noticed this and asked me to meet him first thing the next morning. Next morning when I met him, he said “if the work requires long hours, see that you work late only alternate days say Mondays, Wednesdays, Fridays. If you […]
Journey of a coach – the beginning
The motivation for this series of articles is to share my personal journey as a “performance” coach for software project managers since 2006. These days, one sees a number of professionals in their late career starting out as coaches – former CEOs, senior HR professionals, operations executives and so on. I hope that this series […]
Transitioning to the role of a Delivery Manager-Part 2
In Part 1 of this article, we covered the “terrain changes” in making the transition from a Project Manager (PM) role to a Delivery Manager (DM) role. Terrain changes include the aspects to “learn” and “un-learn”. In Part 1, we covered the following: – Terrain change #1: Portfolio diversity – Terrain change #2: Dynamic aspects […]
Transitioning to the role of a Delivery Manager – Part 1
If you are a successful Project Manager (PM) with a solid track record, it is only natural that you aspire to get promoted soon. In software services organizations, this promotion often means donning the role of a Delivery Manager (DM). While your project management experience is doubtless a strong foundation for performing as a DM, […]
Some things a project manager should let go
Our great philosophies and spiritual thoughts tell us that we need to let go of our baggage to be happy and succeed in life. You need to let go of anger, of negative thoughts, of the need for approval from others, of the past etc. carrying these around only makes you unhappy, resentful and bitter. […]
Letting go: For new Project Managers
In taking up a role of a Project Manager, there are many things that we need to let go – which were possibly our strengths as individual contributors or first level [technical] leaders. Having been good at whatever we did, we rose to accept new and greater responsibilities. With the objective of delivering or creating […]
