Enterprise Agility and Leadership: Transformational Leadership

Abstract A key requirement for Enterprise Agility in an organisation is leadership that fosters and nourishes the right culture and mindset for an agile organisation. The role of leadership in these organisations is selecting the right people and promoting an environment where people can learn from mistakes and improve. Leaders in Agile organisations make teams […]

Chow #140 – How do I structure my new tribe?

Daniel looks after the supply chain product in a 60-year-old company. He reports into the Chief Information Officer. Currently the systems run on a traditional mainframe with some interfaces to the external world using UNIX gateways. The software is developed and maintained by Peter with 12 of the company’s long-timers, who have grown up with […]

What should be the scope of a Business Excellence initiative?

This is a question that I get asked frequently. In my close to 20 years of association with some national Business Excellence Award programs, I would stress on just two aspects. To ensure that the growth of any organization is balanced and that results are caused by intention – and hence sustainable. With these two […]

Transitioning Managed Services – A few practical thoughts – Organisation

In our last post, we looked at the various dimensions a transition manager should keep track of during the transition of managed services from one organisation to another (or from a client organisation to a vendor organisation). We also looked at the first dimension – the services to be transitioned – in detail. In this […]