Initial coaching interventions for Sprint Planning
Teams new to Scrum have a product backlog. The backlog will be groomed to some degree, typically have clarity for up to one to two sprints. The priority will be clear, with fair amount of detail on the requirements. The estimates may be present, it could be story points or a masked form of an […]
Acting like a true Program Manager
We often hear from customers that new Program Managers in their organization tend to behave very much like Project Managers that they once were. How we can make these folks “think and act like Program Managers”, they ask. A short answer is that these new Program Managers need · An understanding of the core concepts […]
An Approach for Development of Delivery Managers
Delivery Managers in IT services organizations constitute the critical link between senior leadership and operational/project management levels in software delivery organizations. They play vital roles in: · Making delivery commitments to customers and ensuring that they are met, while meeting goals for revenue and profitability · Providing direction and support to executing teams and ensuring conformance […]
Transitioning to the role of a Delivery Manager-Part 2
In Part 1 of this article, we covered the “terrain changes” in making the transition from a Project Manager (PM) role to a Delivery Manager (DM) role. Terrain changes include the aspects to “learn” and “un-learn”. In Part 1, we covered the following: – Terrain change #1: Portfolio diversity – Terrain change #2: Dynamic aspects […]
Transitioning to the role of a Delivery Manager – Part 1
If you are a successful Project Manager (PM) with a solid track record, it is only natural that you aspire to get promoted soon. In software services organizations, this promotion often means donning the role of a Delivery Manager (DM). While your project management experience is doubtless a strong foundation for performing as a DM, […]
Transitioning Managed Services – A few practical thoughts – Knowledge Management and Transfer
In the previous couple of posts on Managing the transition of Managed Services, we looked at a few issues that you have to consider when you are thinking of transitioning managed services to a new organisation -what are the key things to consider to ensure that the services you are transitioning are the right ones and also the factors to look for in the new organisation to ensure that they are the right organisation for you.
Transitioning Managed Services – A few practical thoughts – Organisation
In our last post, we looked at the various dimensions a transition manager should keep track of during the transition of managed services from one organisation to another (or from a client organisation to a vendor organisation). We also looked at the first dimension – the services to be transitioned – in detail. In this […]
Transitioning Managed Services – A few practical thoughts – Introduction and Services to be Transitioned
Picture Source: icomm.com.au There are various reasons why you would want to transition your IT and / or software services to a managed services organisation (or from one managed services organisation to another). Some of the reasons could be: This post looks at a few things that you, as the program manager of your organisation’s […]
