A Key Skill for Product Managers

Product Managers are constantly engaging and interacting with several functions and diverse stakeholder personas to design, develop, deliver and support a product. They are gathering information, weighing options, trying to make the best decisions and carrying messages across these functions. Often, the sheer number of dimensions to be dealt with, whether in a large enterprise […]

6 Things about Custom Workshops for Project / Delivery Managers

As a Learning & Development (L&D) leader or Delivery Head for software, you have a constant need to upgrade the knowledge and skill levels of teams that are right in the middle of projects – a challenge akin to fuelling in mid-air! You may ask yourself, ‘Should I send the team for a training program […]

Facilitation Skills – The key to making Design Thinking effective in teams

In this blog, as part of the Design Thinking Series – we explore Facilitation – a key skill and process to get the best results when working in groups.
Facilitation is a skill less recognized, and one that needs to be nurtured in to people who are expected to shepherd teams in framing problems and their solutions. The key to successful application of the LEVERs of Design Thinking in any context is likely to be the ability to facilitate a group and to use Design Thinking tools as part of facilitating groups.

Design Thinking – What it is and how to start using it …

What is behind this sudden prominence of Design Thinking? What problems does Design Thinking solve for businesses? If I understand Design Thinking – can I set it up for my teams to get results? This post tries to provide a ring side view to these questions.

The 2% Masala Impact

Over the weekend I was out at a food court to meet a former colleague of mine. She had got along a couple of her young friends as well. As we were conversing, the young lady, who had come along with my friend  said “When I discuss with my manager what I have to do […]

Communicating with the End in Mind

Most of us are familiar with the Basic Communication Model – with sender, channel and receiver. We all understand that the responsibility for effective communication rests with both parties, with a slight onus on the sender. What I have experienced is that by including an element, that focuses on the outcome, enhances the effectiveness of […]