CHOW #2– What should be the plan for Knowledge transfer?

You are transitioning support and maintenance of a legacy application from the customer to an onsite/offshore team. The customer has asked you to provide a plan for the Knowledge Transfer (KT) phase comprising: – Number of people onsite (assume New York City), duration and their activities – Number of people offshore (assume Bangalore), duration and […]

CHOW #1– How to choose success criteria for a project?

You are the Project Manager for developing a new web-based application for a customer that will replace a series of linked Excel spreadsheets. Senior managers in the customer organization are keen on having this done as they are frustrated by issues arising from lack of data integrity and lack of transparency of information (due to […]