What is in a name.. many things?

Recently, I was at a conclave of NGO Federations. While moderating a session, I mentioned that we need to consider the eventual positive impact on the beneficiaries, while selecting technologies to enhance the effectiveness of our programs. One of the attendees wanted to share that the term beneficiary is not fair and we need to […]

Empathy Vs Sympathy

During coaching for several Emerging Leaders, we encounter a pattern where they struggle to grow from Individual Contributor to a Lead role, like Team Lead or Manager or Technical Lead. One of the key reasons we notice is lack of Empathy – ability to sense other people’s emotional make up and to interface with them […]