Execution Excellence
When it comes to applying technology to solve business challenges, speed is very important. That cannot be at the cost of quality or the functionality to meet the user needs.
To balance these expectations and be consistent about the deliveries, every team and organization needs to focus on execution excellence.
Execution Excellence results in
- delivering high-quality products or services faster, with fewer defects
- Reliable and user-friendly solutions, leading to higher levels of customer satisfaction and loyalty.
- Agile and responsive operational processes that help in efficient resource allocation and streamlined processes.
- A culture of accountability and ownership.
Execution Excellence is characterized by:
This is Tooltip for Fifth Point
Typical Execution Challenges
Based on our work with many teams and organizations since 2006, we have identified many good patterns as well as anti-patterns that help or slow down execution excellence.
The top 5 anti-patterns we see are:
- Continuing with a hierarchical, command and control organization structure and processes
- Risk aversion to experimentation with functionality or business models
- Unrealistic timelines and long internal cycles to deliver expected functionality
- Inability to retain users’ trust by hurried and incomplete deliveries, that are not predictable
- Heroism culture that encourages fire-fighting and individual performance
Some of the good patterns that we have helped teams internalize and adopt include:
Our Approach
Aspirations of Excellence are very contextual.
PM Power approaches such contexts with an initial understanding based on a dipstick assessment, that is followed by a co-created blueprint for the road ahead.
The key themes explored in these phases are:
By identifying the priorities and constraints for teams and organizations, our carefully co-created blueprints have helped our clients to realize their aspirations of excellence. Here are a few case studies of such engagements:
- A Fintech company, which was challenged by rapid scaling and diverging investments was able to successfully create clear roadmaps and align investments while achieving Agility.
- A Global Banking Products Company achieved successful delivery cycles in addition to creating a generative mindset among Leaders and Teams
- A Large Telecom Services Company achieved high CSAT ratings along with improved client participation
- A Software Product company adopted Agile methods making huge strides in Quality
Execution Excellence Service Offerings
PM Power chooses a judicial blend of industry proven techniques as well as variations and approaches that have evolved based on our collective experience.
Since the specific techniques and approaches will depend on the context of our clients, our curated assessments and subsequent interventions are also custom.
However, some of the techniques and interventions are common for most situations.
They include
- SDLC assessment: to identify the value streams and opportunities for improvement
- Agile readiness assessment: to identify the top themes to help the teams sequence the interventions
- Theme based Workshops: for teams, specific roles and cross functional teams
- Embedded Coaching: to help the teams internalize the concepts in their context and become confident of adoption
Some of the popular services that have helped our clients include: (click on the links to get more details)
