Find out how this large software services and solutions provider moved their software dev and support teams into an Agile framework
Months
Consecutive Releases
Issues in End User Testing
Since partnering with PM Power Consulting, the client has observed a significant impact to their business across various KPIs. At a high level, above is a quick snapshot of the impact that the business has observed.
Our client, a very large software services and solutions provider for the worldwide telecom market, faced a major challenge to move to Agile, driven by their largest customer in Europe.
Our client, an established name in the Indian telecom software and services segment, had a significant challenge in moving many of their software development and support teams into an Agile framework, to enable customer business objectives of faster release cycles for their products. This had to be accomplished in a short time frame and done in sync with several hundred-people working on many large engagements spread across different locations.
PM Power was the only primary vendor involved from India in this agile transformation initiative. The challenge of transforming multiple teams, which were in the middle of a major release, using conventional project management to Agile required very careful planning and execution.
Starting with one release on a pilot basis, PM Power worked closely with many more project teams for nearly 18 months at the client’s organization to achieve the Agile transformation.
PM Power’s approach involved the following elements:
The pilot team that PM Power coached for Scrum won an award from the client for Scrum implementation.
The same team delivered 4 consecutive releases of the product / solution they were working on in a span of about 15 months with no priority 1 issues in end user testing.
Other important intangibles that were noteworthy were good teamwork and overall high motivation levels of teams that moved to Agile.
