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SMAC – A new technology direction for NGOs

Introduction Let us examine how NGOs can use the convergence of Social media, Mobile technologies, Analytics tools and Cloud computing – known as the SMAC stack, to become more agile and more focused to the business at hand, more responsive to the needs of...

Transitioning to the role of a Delivery Manager-Part 2

In Part 1 of this article, we covered the “terrain changes” in making the transition from a Project Manager (PM) role to a Delivery Manager (DM) role. Terrain changes include the aspects to “learn” and “un-learn”. In Part 1, we...

Transitioning to the role of a Delivery Manager – Part 1

If you are a successful Project Manager (PM) with a solid track record, it is only natural that you aspire to get promoted soon. In software services organizations, this promotion often means donning the role of a Delivery Manager (DM). While your project management...

The role of a transition manager

Many Managed Services Programs discover surprises during the steady state delivery relating to unmet expectations from customers. The root cause of many of these can be traced to inadequate attention paid to the transitioning. While there are multiple experts...