Select Page

What are typical benefits of a Business Excellence Program?

A common question that many organizations have is related to the business benefits in terms of top-line, bottom-line or risk management and mitigation. Would an initiative on a path of Business Excellence be helpful? A study conducted by the National University of...

What should be the scope of a Business Excellence initiative?

This is a question that I get asked frequently. In my close to 20 years of association with some national Business Excellence Award programs, I would stress on just two aspects. To ensure that the growth of any organization is balanced and that results are caused by...

The role of a transition manager

Many Managed Services Programs discover surprises during the steady state delivery relating to unmet expectations from customers. The root cause of many of these can be traced to inadequate attention paid to the transitioning. While there are multiple experts...

Letting go: For new Project Managers

    It is always hard to let go. We get so attached to something that has become familiar or something that we feel is our own creation. In taking up a role of a Project Manager, there are many things that we need to let go – which were possibly...