by Shiv Sivakumar | Oct 15, 2015 | Business Agility, Project Management
I take it that you are in software delivery – developing software products and delivering services to customers. You may have had only a limited view of IT Governance only to the extent that it impacted your own work. For example, you may have experienced some (or...
by Shiv Sivakumar | Oct 15, 2015 | Agile, Project Management
These days there is a new buzz around “Digital India” in governance – the use of technologies like the Internet broadband and smart phones coupled with programs like “Aadhaar” to improve the reach of people to Government services and the reach of Government support to...
by Shiv Sivakumar | Jul 26, 2015 | Agile, Project Management
This article is third in the series on Contractual Contretemps. It is a continuation of Part 2. You can look up Part 1 as well on tips/anecdotes on Master Services Agreements. In the earlier Part 2, we introduced the list below of key aspects that technical leaders...
by Shiv Sivakumar | Jun 11, 2015 | Agile, Project Management
This article is part of the series on Contractual Contretemps. If you have missed the first one in the series, take a look at “Contractual Contretemps – Part 1” which covered a few tips/anecdotes on Master Services Agreements in the context of software services. We...
by Shiv Sivakumar | May 21, 2015 | Agile, Project Management
For quite some time, I have been wanting to write a piece titled “Contractual Contretemps” which would be of help to Project/Delivery Managers. It has a nice ring to it, I think. There were other close contenders for the title – like “Procurement Posers” and...
by Shiv Sivakumar | Mar 15, 2015 | Agile
We often hear from customers that new Program Managers in their organization tend to behave very much like Project Managers that they once were. How we can make these folks “think and act like Program Managers”, they ask. A short answer is that these new Program...
by Shiv Sivakumar | Mar 15, 2015 | Project Management
Delivery Managers in IT services organizations constitute the critical link between senior leadership and operational/project management levels in software delivery organizations. They play vital roles in: · Making delivery commitments to customers and ensuring that...
by Shiv Sivakumar | Feb 5, 2015 | Project Management
Delivery Managers in IT services organizations often manage large, multi-year customer engagements. In such cases, Delivery Managers may be held accountable for revenue growth in addition to assuring delivery for the current engagement. This is referred to as “farming...
by Shiv Sivakumar | Jan 29, 2015 | Mindfulness, Personal Growth
There are surely a gazillion books in general on managing people, motivation, getting the best out of teams etc. However, in my professional pursuit of managing software projects, I have not come across many focusing on managing technical people. Having been a...
by Shiv Sivakumar | Nov 9, 2014 | Coaching, Leadership, Personal Growth
In an earlier article “Journey of a coach – theory & practice (Part I), we introduced the “circles of influence” which form the context (see diagram below) for coaching process. The circles in the diagram above have a significant bearing on coaching effectiveness...
