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CHOW # 105 – Uncertainty to Certainty

CHOW # 105 – Uncertainty to Certainty

You are a program manager with an IT Service Provider handling a project for a U.S. based client. The client uses three different telecom service providers and pays large bills every month – for a few hundred thousand calls that cost them millions of dollars. Your...
Facing uncertainty

Facing uncertainty

In one of my earlier blogs, I had written about some of the thoughts that plague a manager’s mind (refer https://pm-powerconsulting.com/blog/thoughts-plague-managers-mind/). Top of the list was about the ability to make commitments and deliver on them in the face of...
CHOW #90- Critical conversation

CHOW #90- Critical conversation

Nipun Sehgal was the designated QnC (IT Service Provider) Program Manager for the engagement with Spot-On Power Solutions (SOPS) to develop their next generation Analytics solution. A key assumption in the QnC proposal was the re-use of artefacts from the earlier...
Thoughts that plague a manager’s mind

Thoughts that plague a manager’s mind

As a consultant, I come across many project and program managers in the IT world. I always wondered why most of their faces looked to be in pain. I was then enlightened by a long-time family friend who happens to be a homemaker. She mockingly said, “Hadn’t you seen...
CHOW #69– Never enough time

CHOW #69– Never enough time

I have recently joined a GIC as a Delivery Manager looking after a portfolio of projects and support engagements for the U.S. parent. John is a Project Manager looking after one of the support engagements. John has grown fast as the GIC grew in India and has taken on...
CHOW #39– When the stakes are high

CHOW #39– When the stakes are high

You are a senior project manager in a software start-up with around 100 engineers. The start-up has had an initial round of funding from a reputed VC. In terms of quality of work, it has been an enriching but demanding environment. Over the last two years, you have a...