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The 2% Masala Impact

Over the weekend I was out at a food court to meet a former colleague of mine. She had got along a couple of her young friends as well. As we were conversing, the young lady, who had come along with my friend  said “When I discuss with my manager what I...

Contractual Contretemps – Part 3

This article is third in the series on Contractual Contretemps. It is a continuation of Part 2. You can look up Part 1 as well on tips/anecdotes on Master Services Agreements. In the earlier Part 2, we introduced the list below of key aspects that technical leaders...

Seven pillars of Servant Leadership

Often I get asked by Scrum Masters, who are in the process of adopting Agile Scrum, on references to servant leadership. How should one go about changing from “command and control style” to “servant leadership”. I used to share relevant...

Communicating with the End in Mind

Most of us are familiar with the Basic Communication Model – with sender, channel and receiver. We all understand that the responsibility for effective communication rests with both parties, with a slight onus on the sender. What I have experienced is that by...

A study in contrast – Parenting and Managing a team

I began life as a child, and still continue to behave like one. I started my working years as an individual contributor, and still continue to be one. In addition to this in my wonderful journey of life and work I have also become a parent and a team manager....